- 12:18 PMMissed callLogged to a new profileBuilt in your project
- 12:19 PMTextDrafted for one-tap approval: “Sorry we missed you. What can we help with?”Built in your project
- 12:24 PMReply“Need a quote on a furnace replacement.”
- 12:25 PMNext actionCall back by 2:00 PM with quote times
The systemDigital Automation
02 · The operating layer
Build the operating layer.
Responds, follows up and books without anyone chasing.
Book an infrastructure audit Free · 30 minutes · No obligation
The job of this layer
Automation is what happens after someone reaches out. Every form, call and text lands on one living profile, gets a response and gets a next step.
Every lead gets a score, a place in the priority feed and a recommended next action, so nothing waits on someone remembering.
- Presence generates the opportunity.
- Automation acts on it.
- Tracking understands it and teaches the system what to do better next time.
What we build
Live todayBuilt in your project
The parts that keep work moving.
- Automation · items
- 7
- Live today
- 5
- Built in your project
- 2
Live todayRuns in Aware OS today.
- A1One living customer profile per lead, from every form, call and textThe whole history is on one screen before you pick up the phone.
- A2Calls placed through Aware recorded (with a spoken notice), transcribed and summarizedEvery call becomes notes, objections and a next step, without typing.
- A3Two-way SMS and email, with remindersReplies and reminders go out from one place, on time.
- A4Lead scoring, a priority feed and a recommended next action for every leadYou always know who to call next, and why.
- A5AI research that fills in missing details for a person to approveProfiles get richer without guessing.
Built in your projectWe build it and tailor it to your business during the engagement.
- A6Follow-ups drafted for one-tap approvalThe follow-up is written; you just approve it.
- A7Missed calls on your business line answered with an instant text-back and logged to a profileNo missed call goes unanswered, even after hours.
How it connects
Where the opportunity gets acted on.
One system
Not one service or one product. One system that connects everything.
- Digital PresencePresence → AutomationPicks up every form, call and text that Presence brings in.
- Digital AutomationThis layerResponds, follows up and books without anyone chasing.
- Digital TrackingAutomation → TrackingLogs every call, message and outcome, so Tracking can see what booked.
In practice
A missed call becomes a text and a task.
What comes in
Missed call12:18 PM
(403) 555-0199
DurationRang out · no voicemail
LineMain office
Week by week
Automation is built in weeks 2 to 5.
In a typical 8-week build, Automation is built in weeks 2 to 5. Connect and test runs in weeks 6 and 7, and the whole system goes live in week 8.
Typical build. Your proposal sets the exact dates.
- Kickoff
- Presence
- Automation
- Tracking
- Connect & test
- Go-live
The next step
Find out what your current setup is costing you.
The audit maps how customers find you, contact you and slip away today. You get a written report: your scores, where work leaks, what it costs and a fixed-scope plan to fix it.
Free · 30 minutes · No obligation · Priced after the auditCalgary, Alberta · For service companies across Canada
What happens next
- Book2-minute form. We call you the same business day to book a time.
- 30-minute audit callWe review your site, calls, follow-up and tracking with you.
- Your written reportWithin 3 business days: your scores, where work leaks, what it costs and a fixed-scope plan.
One system
Not one service or one product. One system that connects everything.