The system
Aware Presence
Your digital attraction.
Change how your business is found, trusted and contacted.
01 — What Presence covers
What Aware Presence fixes.
16 problems
- P01✓ You picked this
The website looks dated, loads slowly on a phone, or doesn’t explain what the business does
Aware buildsA fast, modern website or web application built around how customers decide
- P02✓ You picked this
Visitors can’t work out how to book or get a quote
Aware buildsA clear next step on every page, with online booking and quote requests
- P03✓ You picked this
The business doesn’t show up on Google for its own services and towns
Aware buildsLocal SEO: a page per service and area, plus the technical foundations
- P06✓ You picked this
Few reviews, old reviews or unanswered reviews
Aware buildsAware Reviews: every customer asked, every review answered
- P07✓ You picked this
A bad review sits unanswered, and nobody fixes what went wrong
Aware buildsA task to make it right, a public reply and a private follow-up
- P15✓ You picked this
The owner juggles a dozen logins and dashboards
Aware buildsOne place to manage the entire digital presence
- P04✓ You picked this
The Google Business Profile is incomplete, with wrong hours and no photos
Aware buildsA complete profile, kept current
- P05✓ You picked this
Listings disagree across Google, Yelp, Facebook and directories
Aware buildsOne source of truth for name, hours and services, pushed everywhere
- P08✓ You picked this
Good reviews never get used
Aware buildsReviews reused as social proof on the website, in posts and in quotes
- P09✓ You picked this
Trust signals are missing: licences, guarantees, real photos
Aware buildsTrust built into the website and every profile
- P10✓ You picked this
No consistent brand: the logo, colours and fonts change from the truck to the website to social
Aware buildsA brand system: logo, colours, type and the rules for using them
- P11✓ You picked this
Social profiles are abandoned, inconsistent or off-brand
Aware buildsA social rebrand, banners and post templates. Ongoing management is an add-on.
- P12✓ You picked this
Posting takes too long, so it never happens
Aware buildsMedia and post templates, ready to use
- P13✓ You picked this
Quotes, invoices, receipts and emails look homemade
Aware buildsFully branded business communications
- P14✓ You picked this
Every customer touchpoint feels like a different company
Aware buildsOne unified experience, from the first visit to the final receipt
- P16✓ You picked this
The site isn’t usable by everyone
Aware buildsAccessibility built into every build
Don’t see yours? Bring it to the audit
02 — Named system
Every review, managed in one place.
Every client gets a built-in review system that runs in the same place as the rest of their business. Good experiences get documented and put to work. Bad experiences get caught and fixed.
- One inbox for every review. Reviews from Google, Yelp, Trustpilot, Facebook and other platforms land in Aware, attached to the customer’s digital entity.
- Every customer is asked, with no gating. We never filter who gets asked based on how they felt.
- Good experiences become social proof. Strong reviews are used on the website, in posts, and in quotes and proposals.
- Bad experiences get fixed. A low rating opens a task to make it right. The review gets a public reply, and the customer gets a private follow-up.
- Every review gets a reply, timed by the system.
- Growth measures it: rating trend, review volume, reply time, and which request timing earns the most reviews.
ReviewsRidgeline Heating · every platform, one inbox
Live inboxSample- All · 3
- Needs action · 1
- Answered · 2
- ★★★★★GoogleHomeowner · 2 days ago
“Fast, tidy, and explained every option before starting.”
- Reply sent
- Used on the website and in quotes
- ★★☆☆☆YelpRepeat customer · yesterday
“Good work, but the crew arrived two hours late with no call.”
- Task opened: make it right
- Public reply sent
- Private follow-up
- ★★★★☆FacebookReferral · today
“Clear quote and an easy booking.”
- Reply scheduled
- Every customer asked
- No gating
- Every review answered
03 — One place to run it
One place to manage the entire digital presence.
Every client gets a system to manage their entire digital presence from one place: their profiles, reviews, posts, templates and communications.
Every customer-facing interaction should feel unified, from the first website visit to an email, quote, receipt, reminder or scheduling message.
Add-onOngoing social media management by our team is a paid add-on, not part of the core build.
- Google Business ProfileHours, services, photosSynced
- Facebook pageHours and servicesSynced
- Apple MapsHoursSynced
- YelpHoliday hours changed todayUpdated
04 — What we build
Every capability, built in your project.
4 capabilitiesWe build it around your business as part of your engagement.
- A website built around how your customers decideVisitors can see who you are, what you do and how to book in under a minute.
- Booking and quote requests that create a customer profile automaticallyEvery form lands as a profile, not as an email someone has to find.
- Google Business Profile setup and a compliant review-request flowAware ReviewsMore reviews, asked for at the right moment, inside the platform rules. Part of Aware Reviews.
- Speed, SEO and accessibility foundationsFast on a phone, findable on Google, usable by everyone.
05 — What you’ll see
In your monthly review.
What the system produced, what it learned, what it changed and what comes next, measured against the baseline from your audit.
Leads by source
Better3 to 6
sources producing leadsWhere does work come from?Rating trend
Better3.6 to 4.6
average ratingIs the reputation getting stronger?Review volume
Better9 to 41
reviews on GoogleAre customers leaving reviews?Reply time
Better19 h to 2 h
to answer a reviewHow fast does every review get an answer?Request timing
Better18% to 31%
of requests become reviewsWhich request timing earns the most reviews?
06 — Questions owners ask
Answered plainly.
Is this just a website?
No. The website is one part of Aware Presence. It also covers local SEO, your Google Business Profile and listings, reviews, your brand system and your branded communications.
Do you ask every customer for a review?
Yes. Every customer is asked, with no gating. We never filter who gets asked based on how they felt, because gating breaks the platforms’ rules and the customer’s trust.
What happens when someone leaves a bad review?
A low rating opens a task for your business to make it right. The review gets a public reply, and the customer gets a private follow-up.
Will you run our social media?
We rebrand your social profiles and build your banners and post templates. Ongoing social media management by our team is a paid add-on, not part of the core build.
Where do we manage all of it?
In one place: your profiles, reviews, posts, templates and communications all live in your Aware system.
Presence is one layer. Here’s the next one.
The next step
Find out what your current setup is costing you.
Free · 30 minutes · No obligation · Priced after the auditCalgary, Alberta · Serving businesses across Canada
- 01BookWe call you the same business day to book a time.
- 0230-minute auditWe review your website, calls, follow-up and numbers with you.
- 03Written report within 3 business daysScores, where work leaks, and the monthly leak.